Overview

Commissions are not returnable. If you are unhappy with your book please let me know within 7 days of receiving your book. You then have 30 days to return your book, providing they are unused, in their original condition. Please return in their original packaging with proof of purchase. Please obtain proof of postage, insurance and tracking when you return your item. I regret that I cannot pay for the cost of the original or return shipping

Refunds

Once your return is received and inspected, I will send you an email to notify you that we have received your returned item. I will also notify you of the approval or rejection of your refund. I will confirm receipt of your return and if eligible, refunds will be processed through the original payment method within 7 days of me receiving your return. It may take longer for the refund to be credit to your account by your payment provider or bank.. Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact me.

Shipping returns

Should you need to return your product, please email oddbindings@yahoo.co.uk for details. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund Depending on where you live, the time it may take for your exchanged product to reach you may vary. We don’t guarantee that we will receive your returned item.

Need help?

Contact us for questions related to refunds and returns.